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We have all had our share of plumbing problems. Whether it is a backed up sink or a toilet that won’t flush, maintaining the system of water flow through our homes can often be a complex and annoying process. This is especially true when simple features we take for granted suddenly stop working like we expect them to and end up in large puddles of water or dirty messes that need to be cleaned. In general, most of the plumbing problems that we experience on a daily basis in a regular home or office tend to occur where fixtures meet pipes. This includes important fixtures in our homes such as showers, tubs, sinks, toilets, and appliances like washing machines. However, there are certain occasions where the pipes themselves can be the problem and the fixture or appliance is working just fine. In these situations, there are a number of careful and certain steps you should take to diagnose and fix the problem.Pipes are like the cardiovascular system of your home. They deliver water to fixtures such as showerheads and faucets and remove waste from toilets and drains. Similar to blood vessels in our body, they can become clogged due to build up or acute clots and are susceptible to other sorts of problems. The pipes in your home actually undergo quite a bit of stress on a daily basis. They get hot and cold, they freeze and sweat, they clack and bang and sometimes even leak. If you have found a leaking pipe in your home, it is in your best interest to fix it before the puddle becomes too large or the water damages structural foundations. Evaluate the pipe from start to finish to find out where your plumbing problem exists. Often the leak will be at the joint and can be stopped simply by tightening the joint. Sometimes the leak is at a weak section along the length of the pipe and the entire pipe must be removed from joint to joint and replaced. This is a complex task that requires the services of a professional in most situations. When in doubt, it is always best to contact a professional and determine the extent of the work that needs to be done. More often than not, saving money in the short term by doing a job yourself that you are not trained to do results in increased cost in the long run when it comes to emergent repairs or cleaning of leaks and messes. Invest in the services of a plumbing professional to make sure the job is done right the first time.
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For residents of Syracuse plumbing problems are not left unattended. For more information about a professional service, visit: http://www.benfranklinplumbingliverpool.com/
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When hiring a plumbing professional to do work, it is every homeowners
hope that all will go smoothly. It doesnt seem impossible that the
project will be completed within a reasonable time frame, at a price
close to the estimated cost, and, if problems arise, a simple discussion
between the two individuals will set things right. Unfortunately, that
isnt always the case, and filing a formal complaint is warranted.
If speaking directly with the plumber himself does not produce the
desired results, the next thing for you to do is to contact the manager
of the company. Explain the problem, and point out that it was not
resolved to your satisfaction, and request that he speak with his
employee regarding the matter. If you are unable to get a satisfactory
resolution via management, the next step is to locate your local
plumbers association, such as the Plumbing-Heating-Cooling Contractors
Association. If the individual is a licensed contractor, the
organization can provide mediation between the unhappy customer and the
contractor. You may also contact your local chapter of the Better
Business Bureau, which provides a range of services to help settle
disputes between a business or contractor and homeowner. In many cases,
both parties will sit down with a trained mediator to create a set of
mutually satisfactory compromises regarding the issue.
Should you have reason to suspect that the individual has behaved in a
similar fashion previously, or if a pattern of identical complaints
emerges, you can also contact The Federal Trade Commission. This
organization is a national consumer protection agency that collects and
investigates consumer complaints about companies and their business
practices, and can help protect others in the future.
In cases where intervention by local associations is unable to provide
reconciliation on the matter, it may be forwarded to arbitration, where
the grievance is heard by an impartial third party. That person then
evaluates the information, and makes a final decision. In cases where
this option is not available, the next step in seeking redress would be
to file a formal complaint with the local licensing board. By law, all
complaints filed with a licensing board must be reviewed and
investigated. Disciplinary actions can range from fines up to the
revocation of the individuals license.
As a final resort, you can file a claim against the plumber or plumbing
company in small claims court, provided the disputed amount is within a
set limit, often less than $15,000. As with arbitration, both parties
will present the reasons for their discontent to a judge, and provide
evidence, if there is any. After hearing both sides, the judge will
either present her decision right away, or in rare instances, both
parties will receive notification of the ruling a few days later by
mail.
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ABOUT THE AUTHOR
Dallas
plumbing professionals are often great at their job, but some
are not. To figure out who is who please go to: http://www.angieslist.com/